Infrastructure preparation

Clarify with your IT department and the manufacturer the technical requirements and necessary measures for the deployment of the technology.

The following questions may need to be clarified (Würdig et al., 2022):

  1. Is WLAN required? SIM card capability? Is offline processing possible? Is the installation of, for example, signal boosters necessary?
  2. Is data transmission required, and what about the completeness of the data?
  3. Are analog or digital interfaces with the technology available in the facility, and are they compatible?
  4. Are there any technical requirements for the facility that go beyond the manufacturer's safety instructions, such as involving the construction department, data protection, occupational safety, etc.?
  5. What support does the manufacturer provide for implementation and ongoing operation?
  6. What warranty services are offered?
  7. Are possible product adjustments after implementation chargeable or provided as a service?
  8. Is there a replacement in case of hardware damage or loss?
Consider that the acquisition of works, suppliers or services from economic operators by means of a public contract is subject to rules on public procurement. This secures transparent and fair conditions for competing on the common market and shall be followed when procuring services, works or supplies.

Rules differ depending on the kind of goods or services to be procured, the value of the purchase, and the legal status of the awarding institution. Rules are set at the following levels:

  1. EU rules as set by the applicable directives on the matter
  2. National rules
  3. Project program rules (if implemented within the project)
It is strongly recommended to become familiar with the applicable procurement rules and, if necessary, to seek advice of procurement experts or national controllers early enough before launching a public procurement procedure.
So, what would be a ‘gold solution’ for your LTC facility:

  1. A technical solution that answers the needs of the LTC facility.
  2. A technical solution that is cost-effective, tested, and has a high enough readiness level.
  3. Technical solution that is sustainable.
  4. Technical solutions that can be integrated into the system of organization and wider.