It starts with an idea!
Every transformation starts from the idea that something could be or should be different.
But not all ideas have a same transformative power. For successful transformation it is important that idea comes from genuine need and desire to change. Furthermore, it is important that this need is understood and desire shared by all – decision makers, managers and other employees.
Before you proceed, try to verify:
- What is your motivation for starting digital transformation? Does your idea answer a need of your LTC facility?
- Who proposed this idea (decision-makers, managers or other employees)? Are other two groups also ‘in favour’ of change or at least not strongly opposed to it?
- What do you need to do to help everyone be ‘on the same page’ as much as possible: to understand the needs of LTC facility and to help them embrace the transformation?
If your idea answers the need of your LTC facility and all people are in favour of change, your main task will be to choose right Information and communications technology (ICT) tools and services and ensure the quality of the process. But if you have some doubts about any of the above questions, there are steps that can help you prepare ground for digital transformation and ensure better ownership of the solution by all parties involved.