Goal setting and development of internal digital transformation strategy
Concrete, realistic, and shared goals are motivators and provide a clear guideline.
They should be regularly reviewed and adjusted as needed throughout the process. Develop the objectives associated with product implementation and make them transparent. Goal setting can be part of the monitoring and evaluation process (to see an example look at section 7 / Monitoring).
It is useful to document goals and evaluate their achievement regularly: Has the intended result been achieved? What supportive factors and barriers have you identified within your organization throughout the process? Involve employees and digital transformation team members in the goal-setting process to increase their motivation.
Based on the needs analysis, understanding of current ICT solutions, and monitoring and evaluation while implementing specific solutions, LTC facilities can benefit by developing a more holistic and long-term internal digital transformation strategy.
An internal digital transformation strategy is crucial for an LTC facility as it ensures that the adoption of new technologies aligns with organizational goals, optimizes resource allocation, and enhances resident outcomes. It facilitates change management, engages staff through proper training, and supports scalable, secure, and flexible implementation of digital solutions. Additionally, such a strategy enables data-driven decision-making, mitigates risks, and helps the facility stay competitive and future-proof in a rapidly evolving healthcare landscape. If possible, internal digital transformation strategies should be aligned with regional or national digitalization strategies, sometimes giving opportunities for additional funding.