Assessment

If you keep in mind that digital transformation happens in already existing environment, with its own organizational structure and pre-implementation digital maturity, everyone’s understanding of the current situation in a long-term care facility is vital for implementing new technology. It helps to identify specific needs, and inefficiencies in workflows and ensures the chosen technology aligns with facility goals. This understanding is essential for integrating new technology seamlessly into the existing processes. It also helps to plan the training in a way that takes into account the actual digital literacy of all the involved stakeholders. Describing the current state also highlights the benefits of technology adoption, supports better resource allocation, and is a basis for informed decision-making. This comprehensive understanding is crucial as staff members can provide valuable insights into daily challenges and suggest practical solutions and it helps to select features that directly address these challenges. Finally, understanding the current situation also helps in ensuring that the chosen technology complies with regulatory standards and guidelines in the healthcare sector and the long-term care facility.

1 / A common understanding of the organizational structure of the long-term care facility that plans to undertake digital transformation: It is essential for all the stakeholders involved in the digital transformation process (from service providers, to developers, management etc.) to always keep in mind the whole organizational structure of the facility and its purpose since they represent a basis for understanding of specific workflows and people involved in the processes

If you don’t know yet, which digital solution you want to implement, needs assessment together with an understanding of the long-term care facility is your starting point. Even if you have the technology or digital solutions already in mind, understanding the long-term care facility and needs assessment will help you better shape your decision.

For successful digital transformation needs needs-based approach is essential or to put it differently, only solution answering the needs of a long-term care facility can be successfully implemented.

While doing a needs assessment it is important to include all stakeholders that will later be involved in use of digital solution: so, think about who are the stakeholders you have to include while introducing your digital solution?

3 / Understanding of a specific workflow/work processes long-term care facility plans to digitalize: Before starting digitalization, it is important that all the crucial stakeholders involved in preparation and execution of digital transformation process (from service providers, to developers, management, other key employees etc.) have a common understanding of the work process LCT facility plans to digitalize.

When implementing new digital solutions, it is essential to look beyond the current benefits and to also think about their long-term relevance and impact. Questions about the durability of the solution over 10-15 years, the need for updates or upgrades, the ability to adapt to changing infrastructure and quality standards, and the ability to identify potential future problems are essential. A complete picture ensures, that the chosen solution will not only be successful in the short term but will also be able to meet changing needs and challenges in the long term.